Managing director: Claus Hoffmann
Head office of the company: Koblenz
Commercial register entry: HRB 26019 Local court Koblenz
Link to the OS platform (Online Dispute Resolution in Consumer Matters).
As of 09.01.2016, disputes between consumers and merchants in connection with online purchase contracts are to be settled via the online platform for out-of-court online dispute resolution (OS platform). The platform is provided by the EU Commission and can be found at the link: http://ec.europa.eu/consumers/odr. We would like to point out that the planned online platform of the EU Commission for out-of-court online dispute resolution (ODR platform) is currently not yet available and ready for operation. The platform is expected to become operational as of 15.02.2016.
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